Client Testimonials

Here’s what a few of our customers have thought of our service since 2010.

As soon as John and I met Fiona we instantly engaged with her. Not only is she a lovely person, but she genuinely has the interests and welfare of animals at the heart of everthing she does.

This is the first time we have used a pet sitter and I was very impressed. Fiona sent me a detailed personalised text every day I was on holiday, giving me updates on my cat Sophie, who is now over 17 years of age and on medication. It was a great comfort to us knowing that Fiona was looking after her so well. Fiona even stayed a bit longer than she needed to to make sure Sophie was settled.

I cannot recommend Edinburgh Pet Services highly enough – they are just fab and I will be using them every time I am on holiday. Linda-Ann Kerr

I have been using Edinburgh Pet Services since the start of 2013 and throughout the year arranged many visits for both holidays that last weeks, and also ad-hoc last minute trips.

Fiona runs a very professional operation and her enthusiasm, along with dedication to pet care, shone through from the initial visit. I can rest easy whilst away, knowing that they are in control.

I am also kept updated by email or text which is a nice touch. On every return home the cat is happy and relaxed.

This service really does take away the stresses of going on holiday. No one will care more for your pets than yourself, but Fiona comes a very close second. Thoroughly recommended. Mr Bertram

We’ve been using Edinburgh Pet Services for a year now and they’re the best thing that’s happened to us.

Before we found Fiona, we were always in a frantic stress trying to find an available family member to look after our Westie, Lilly, when we were heading out into the mountains. Lilly is scared of other dogs, so having her pack walked, as most other dog walkers seem to do, was never an option for us.

We now know that Lilly is able to chill out at home, in her own bed instead of being rushed out of the house to be dropped off at someone else’s before sunrise. This is a much less stressful experience for her, especially as she doesn’t settle well in strange places,

We have the peace of mind that she will be well looked after while in her own territory and comfort zone with bespoke walks 1:1 with Fiona, instead of a mass ensemble pack walk with other dogs – just the way she likes it! She loves the attention and cuddles too 🙂

Fiona treats Lilly with the utmost respect and care and treats her as part of her extended family. We highly recommend Edinburgh Pet Services. Janey & Keith

I loved that I could leave Shady in the comfort of his own home, safe in the knowledge that he was being looked after by people who were genuinely interested in my pets best interests.

I liked that we were left a note every day about what he had been up to, when he was taken out and anything else they felt we should know.

After my initial consultation, I was in no doubt that I had picked the most competent, friendly and professional people to walk my dog. I would have no hesitation in recommending them to anyone else, especially those whose dogs cannot be walked with other dogs. Beverley Mortimer

You adore Bonesy as much as I do!

Edinburgh Pet Services are extremely professional and provide a first class service – I cannot recommend them highly enough. You will have total peace of mind. Julie Barr

We love the amount of attention, care and affection you give to Silva and the photos and communications you send. We’re delighted to have you and so is Silva! Elizabeth Brownsell

Couldn’t think of anyone more caring and reliable to look after my cat Lilly. I’d definitely recommend Edinburgh Pet Services to look after your little beloved pet 🙂 Jenny Williams

Just a quick note to say thanks for looking after Olly so well for the couple of weekends I was away. I loved the pics, which reassured me he was ok and it was nice to come home to a happy boy! Thanks again for a great job! Lynne

Just 10/10 – would never consider using anyone else to care for my pets. Shelley Bruce

Just a note to thank you very much for looking after Pinky and Perky so well. You, visiting our house daily, gave us more peace of mind with regards to security. Mrs Peters

Very kind and friendly and also very trustworthy. Fiona is always there for me and Saskia, even on short notice. Mrs D. Williamson

Fiona took care of my cat in a very professional way and she treated my cat as her own. I’m more than sure I will use Fiona’s services again. Mrs Tutay

You really are interested in the well-being of my cats – it’s not just a money earner. Very happy – the cats are always content when we return. Mrs Steven

Fiona has been looking after my pets for me for many years now. It’s clear that she loves my pets and that they love her right back. I wouldn’t ever think of going to anyone else. Can’t recommend her highly enough. Thanks Fiona! x Mrs M. Robb

I arranged this booking last minute and was not worried at all due to Fiona’s professionalism. It was nice to get an update on how George has been – he was not fazed in any way. Mrs C. Macpherson

They are very quick in getting back to enquiries and they really like cats! So glad we found you, as my cat is so much happier staying at home than going to a cattery. Mrs L. Purdy

I feel it’s a really personal service, that you really care about our pets and letting us know they are OK. We feel much more relaxed about going away, knowing our much loved cats are in your safe hands. Mrs E. Gunn

Very reliable and really cares about your pet. Friendly, trustworthy and goes the extra mile to help out. Mrs S. Stuart

Fantastic service, would use again. It was reassuring to know my girls were being safely looked after. Mrs Stringer

Thank you so much for looking after our cat Jeffie and our hamsters AC and DC. Couldn’t feel more comfortable leaving them in your hands. Kirsty & Roman

Fiona, thank you very much for looking after Rufus & Jasper while we went on holiday. They seem very happy and content and I think they really enjoyed your company and will be happy to see you next time. Lesley Jayne & Scott

Fiona, thank you so much for your care of Scratch and Fudge. This has built my confidence to be able to leave them in safe hands should I need to in future. Best wishes… Aileen

Fiona, thanks for looking after Beatrix so well. Heidi

Fiona, thank you for sorting out our door issues and making sure our cats were ok. We really appreciate it, thanks again 🙂 Dexter & Dillon

Hi Fiona, a big thank you from Alfie & Issy and us. Thanks for looking after our wee fur babies. It’s great to know they are in such safe hands. Suzanne & David Braid

Fiona, thank you so much for looking after Archie and Hector again. It means so much to us that you can come in and spend time with them everyday that we are away. Hope you don’t get any mice presents this time! Rachel & Dave

It’s so obvious that this pet care service LOVES animals! The individualised care and attention is second to none! I would highly recommend this pet care service if you are looking for someone who will love your pet almost as much as you! Mrs B. Binnie

Thank you for walking French, so nice to be at work and know my dog is being cared for and having fun. I like the individual care and attention you give – it seems more enjoyable than just a job you do. Hannah Steele

I loved the updates on how Olly was getting on and the pictures. I came home to a happy cat, what a difference to when he was in the cattery – thanks!! Lynne

Fiona and Angie were just amazing. We had never used a pet sitter before, and I was full of anxiety on leaving my fur baby Andrew alone for a week, but I had nothing to worry about – he had a great time! The daily updates, videos and seeing him on the board of fame while we were away was a brilliant comfort. Andrew loved Fiona and Angie from the start and even had a lovely note and message on getting home from them. A 5 star service, and will recommend them to everyone I know who has pets in Edinburgh. Thank you so much for making the process so easy for us all. Carla White

Fiona looks after my 2 bunnies whenever I am away. One is very shy and scared of strangers but Fiona has somehow managed to win him over :). There is no one else I trust as much to look after them. I have used another Edinburgh pet sitter in the past and can safely say Fiona’s service is a million times better! I’d absolutely recommend her to anyone who has a pet, she treats my small animals with just as much care as other people’s dogs and cats. Stef Keattch

I can’t give Fiona enough stars because she is worth a million! My fur babies, Charlie and Tina, have been walked by Fiona for over a year now. She has taken the time to get to know my fur babies inside and out! When they go out with Fiona, I feel confident that they are in the best hands. Fiona is so caring and such a beautiful person and she deserves the world! So professional and understanding, easy to get along with and such a great laugh! I wouldn’t trust anyone with a key to my house other than Fiona! Charlie and Tina love her to bits and look forward to every walk with her! She gives me photos and videos of their walk and a wee note to say what they have been up to, such a special touch you wouldn’t get with any other dog walker! I couldn’t recommend her enough, so reliable and reasonable, you won’t be disappointed. Heather Margaret Brown-Granger

I met Fiona when she came highly recommended after looking after my friends cat. She has looked after and walked my dog regularly. She has a wonderful caring nature and adores the animals in her charge. The one to one dog walking service is great for my dog who’s had issues with other dogs and doesn’t fair well in a group walk. I cannot recommend Edinburgh Pet Services highly enough. Cara McNab

First class service. When we have to go away we’ve always avoided putting our cat in a cattery or similar, as she’s so much happier at home. Fiona is flexible, friendly and caring and can pop in to look after her. Our cat loves her! Mikey Gray

We’ve just had Fiona look after our two very old Persian cats and our fish tank for a few days and needless to say the cats have been very spoilt. Highly recommend this service as it’s so home from home in your pets own surroundings. Can’t thank you enough and will def recommend. Di Binnie

Benji is my furbaby and I trust very few people to look after him. Due to a change in circumstance, I needed to find a dog walker and I specifically wanted 121 dog walks as I want my boy to have the walkers full attention. As soon as I met Fiona, her love of all animals was apparent. Initially I was a little apprehensive, having never used a dog walker before, but I can honestly say that I trust Fiona implicitly with Benji. She completely put me at ease by sending text messages with how the walk went that day. I also love the fact that I can see pictures of my boy when I’m at work. I can highly recommend Fiona to anyone considering a dog walker. Clare Waugh

Fiona has been absolutely fantastic with my wee puppy Mo! She’s been caring, reliable and flexible and I love the wee photo updates I get from her. I’m always confident that Mo is getting a lot of attention and a great walk every time! I can’t recommend Fiona enough. Nicola McDonald

Fiona took great care of my two cats while I was away on holiday for a week. Fiona is professional, friendly and is clearly passionate about caring for animals. The daily updates and pictures were a really nice touch. Highly recommended and I will definitely use Edinburgh Pet Services again. Thank you, Fiona! Tom Dickson

Fiona is such a lovely person and genuinely cares about all the furbabies she looks after. I felt a lot less anxious leaving them in Fiona’s care while we were away. She checked in with us every day and sent us updates and pictures of them. I think the cats enjoyed their holiday as much as we did. x Cara Grant

I have known Fiona for 25 years, she has always loved animals, and is a caring, organised and professional person. You can count on her to look after your pet with confidence as she is polite and responsible. You will like Fiona and so will your pet! Nyree Brunton

Albus is a very happy kitty. Fiona took such good care of him and she made sure he got lots of cuddles. We got daily updates (and pictures when he was up for it) while we were away, which gave us peace of mind. Amber Lawther

Awesome service. Kept updated on how our furry babies and fishy friends were doing. Gave us real peace of mind while we were away.

It was great to see the pictures of them each day too. Leighton Herriot

We’ve used Fiona for cat sitting for over 6 years, she’s always been completely reliable; gone the extra mile when one of our cats was sick; she checks in with us every few days by text to let us know all is ok. It’s so much better knowing your cats are in their own home with Fiona coming in to check on them and feed them.
This year we starting using Fiona for dog walking when needed for our very energetic beagle & the service is fantastic. I know he’s in good hands as I’ve seen Fiona out with her own dog as well as her clients’ dogs. She’s such a caring pet owner herself & this spills over into how she cares for our animals. I can’t recommend her highly enough. Don’t know what we’d do without her! Sarah Chisnall

Before being aware of the amazing job Fiona provides I used to keep my cats in a cattery whenever I went on holiday. Being from abroad I tend to go home quite often and, despite using the best catteries I could find in and around Edinburgh, the cats always got very stressed, not eating on the first days and eating less than normal on the rest of the stay. I needed a better alternative to keep it stress free for them and that was when I started searching and found Edinburgh Pet Services!

I and the cats, could not be happier! Fiona is a great person and a great professional too. I used Edinburgh Pet Services last summer for the very first time and what a difference I saw in the cats. It was pretty much stress free for them and they kept eating just as normal.

Everyday Fiona sent me an email letting me know how they were doing and the latest things they have been up to. She would always include a picture of them which gives you a bit more of peace of mind.
The cats absolutely loves Fiona and are super happy to have her around.

This was the 3rd time I had Fiona looking after them and I will never go back to use catteries! I can’t stop recommending Fiona to all my friends and colleagues! Miguel Santos

Fiona has been wonderful with my cat and has always made me feel comfortatable going on holiday knowing he would be so well looked after. I always came home to a very happy and relaxed cat. Fiona also bent over backwards to fit us in when she could and deal with changes in our holiday plans. I have recently moved to a different area and Fiona , true to form, has been wonderful in finding me new care for Kipling. I could not rate Edinburgh pet services more highly. Gillian Bruce

Fiona has looked after our pets twice the first time even fixing a leak in our bathroom !!!!!!!!! much appreciated x. Going away on holiday knowing your much loved pets are in such good hands makes it all the more enjoyable. We are so lucky to have Fiona. Our cats have a stress free time when we are away. Looking forward to our next holiday and will contact Fiona as soon as we have dates. Liz Gordon

I used Edinburgh Pet Services when I visited relatives last month. I was very impressed with her service and how great she was with my dog who didn’t like to be walked with other dogs. He was very at ease and relaxed when i picked him up and I’d recommend her services to anyone. Thank you for your professional service! X Alex Fox

Fiona took care of my two cats for us and did a fantastic job. She kept me constantly updated and we came home to find them happy, well- groomed and looked after and our house was spotless despite their constant moulting at this time of year. I’d highly recommend her. Thank you so much. Julia Dawson

I have used Fiona for a number of years and can relax in the knowledge that the felines are well looked after when I am away. She has been called upon at very short notice on a few occasions and has never disappointed, would recommend to anyone considering using a pet sitter. Debbie Souter

Fiona came highly recommended to me and she was brilliant with my cats. They really took to her and she was great with them, kept me updated daily and made me feel reassured that my cats were in great hands while I was away. I will definitely be calling upon her services again. Fiona Anderson

Fiona looked after my dog in the hotel when my partner and I visited Edinburgh. She was warm and friendly and my dog loved all the attention! I’d highly recommend Fiona and use her company again when up North! Sally Pickles

Fiona is a star. I know Matilda and Amelia are in safe hands with Fiona. She is a dedicated professional and one of the kindest people I know. I can truly recommend Fiona as the best pet sitter in Edinburgh and the Lothian’s!!! Julie Murdoch

Fiona goes over and above the call of duty to ensure her clients and pets are well looked after. I am very very fussy about who I would allow to care for my pets…Fiona comes top of my list. I can highly recommend her, safe in the knowledge she will live up to it. Rizia Robertson

I have known Fiona for years. She is a polite and caring lady who I consider to be honest and trustworthy, with a great deal of knowledge on small animal care and I would not hesitate to recommend her to care for your pets. Sarah Myles

First time using a cat sitter and I am so happy to have chosen Fiona. Came home to two happy kitties and a tidy house after two weeks away. Thank you so much Toni Ross

I have been using Fiona’s services for many years – she genuinely gets to know and love your pets and is completely reliable. Can’t recommend highly enough. Marion Robb

Fiona is a fantastic dog walker, my dog Holly absolutely loved her and I believe the feeling was mutual. I always knew she was in safe hands and had a great time when out with Fiona. We moved away or we would still be using Fiona’s excellent personable service. Suzanne Stuart

Great service, lovely nature and obvious that our cat had a great time without us. I would gladly use Fiona again and have recommended Edinburgh Pet Services to several friends. Markus Hiemann

Fiona is one of the best things that ever happened to my little cat Kittie.
We didn’t know anyone in the city, so it was quite a challenge to find someone as reliable as she is via Google… We still cannot believe our luck 🙂 Begoña Villalba

This was my first time using a pet sitter and Fiona put my mind completely at ease. I came home to 2 well fed, happy and unstressed cats. Fiona provided daily updates and pictures. Would definitely recommend. Stuart Bailey

Fiona is so friendly and my dogs absolutely adore her. Highly recommended her😊 Rebecca Melrose

I met Fiona when she came highly recommended after looking after my friends cat. She has looked after and walked my dog regularly. She has a wonderful caring nature and adores the animals in her charge. The one to one dog walking service is great for my dog who’s had issues with other dogs and doesn’t fair well in a group walk. I cannot recommend Edinburgh Pet Services highly enough. Cara McNab

First class service. When we have to go away we’ve always avoided putting our cat in a cattery or similar, as she’s so much happier at home. Fiona is flexible, friendly and caring and can pop in to look after her. Our cat loves her! Mikey Gray